Return & Exchange

At USATrendingJackets, we take great satisfaction in creating items with meticulous attention to detail and the best materials possible. Within 30 days of purchase, you can request a return or exchange at contact@usatrendingjackets.com. Within a day of receiving your request, we will analyze it and assist you with the refund or exchange procedure.

The articles must be unworn, in original packaging, with tags still on, and in original condition in order to be eligible for a return or exchange. 

It is the customer’s responsibility to confirm the size chart before placing an order. There will be no refund or exchange offered if the jacket is ordered and delivered in accordance with the measurement chart.

We provide free delivery on all orders placed by customers, return postage is buyers’ responsibility.

After your return is received and examined, we’ll send you an email to let you know if your request for a refund is accepted. If it is, your refund will be processed, and within a specific period of time, a credit will be automatically issued to your credit card or the original payment method.

Non-Refundable Articles

Items that are worn, customized, or altered cannot be returned. For a return or exchange of an item, please contact us.

Once 30 days have passed since the purchase, exchanges or refunds are not accepted.

Late or Missing Refunds (If Applicable)

Check with your bank or credit card company first if you haven’t gotten your refund yet. The official posting of your money back may take some time. Please send us an email at contact@usatrendingjackets.com if you have followed all of the instructions above and you have still not received your refund.

Refund Policy

1. Refund Eligibility

   • Refunds are issued once the returned item(s) have been received and inspected.
   • Please allow up to 3 business days for processing once your return is delivered to us.

2. Refund Method

   • Approved refunds will be credited back to your original payment method.
   • Depending on your bank or card issuer, the refund may take up to 7 business days to appear in your account.

CONTACT INFORMATION

Phone: +1 332-254-1258

Email: contact@usatrendingjackets.com

Address: 30 N. Gould St. Ste R, Sheridan,
WY 82801, United States.